Privacy Policy

We take your privacy seriously and want you to understand exactly how we collect, use, and protect your personal information when you use our financial education services.

Information We Collect

When you interact with Brainy Link's financial statement analysis platform, we collect several types of information to provide you with personalized educational content and maintain your account security.

Personal Information

Your name, email address, phone number, and billing information when you register for our programs or contact us directly.

Educational Data

Course progress, quiz results, assignment submissions, and interaction patterns with our learning materials.

We also automatically collect technical information like your IP address, browser type, device information, and how you navigate through our website. This helps us improve the user experience and troubleshoot any technical issues you might encounter.

Important: We never collect sensitive financial data like bank account numbers, credit card details beyond payment processing, or personal investment portfolios unless specifically provided by you for educational exercises.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience and help us maintain our service quality. We don't sell your data to third parties or use it for purposes unrelated to our educational mission.

  • Delivering course content and tracking your educational progress through our programs
  • Sending important updates about your enrollment, schedule changes, and new learning opportunities
  • Providing technical support when you experience issues with our platform
  • Improving our curriculum based on how students interact with different materials
  • Ensuring platform security and preventing unauthorized access to student accounts
  • Processing payments for course enrollments and managing billing inquiries

We analyze learning patterns to identify which teaching methods work best, but this analysis focuses on aggregate trends rather than individual performance tracking. Your personal struggles or achievements remain private unless you choose to share them.

Data Storage and Security

We store your information on secure servers located in South Korea, with additional backup systems to prevent data loss. Our technical team implements multiple layers of protection to keep your personal information safe from unauthorized access.

Data Type Storage Location Retention Period Security Level
Account Information Primary servers (Seoul) Active account + 2 years Encrypted, access-controlled
Course Progress Educational database 5 years for analytics Anonymized after 1 year
Payment Records Secure payment processor 7 years (tax requirements) PCI DSS compliant
Communication Logs Support system 3 years Staff access only

We regularly update our security protocols and conduct audits to identify potential vulnerabilities. However, no system is completely immune to security breaches, so we also maintain incident response procedures to quickly address any issues that might arise.

Your Privacy Rights

Under South Korean privacy laws, including the Personal Information Protection Act (PIPA), you have specific rights regarding your personal data. We've designed our systems to make exercising these rights as straightforward as possible.

Access and Review

Request a complete copy of the personal information we hold about you, including how we obtained it and who we've shared it with.

Correction and Updates

Update incorrect information or add missing details to ensure your records are accurate and complete.

Data Deletion

Request deletion of your personal information, though some data may need to be retained for legal or legitimate business purposes.

Processing Restrictions

Limit how we use your information while still maintaining essential services like course access and support.

To exercise any of these rights, contact our privacy team at info@brainy-link.com with your specific request. We'll respond within 10 business days and complete most requests within 30 days, though complex requests might take slightly longer.

Note: Some information cannot be deleted immediately due to legal requirements, ongoing courses, or technical limitations. We'll explain any restrictions when processing your request.

Third-Party Services and Data Sharing

We work with carefully selected service providers to deliver our educational programs effectively. These partnerships involve limited data sharing under strict contractual agreements that prioritize your privacy.

  • Payment processors for secure transaction handling and billing management
  • Email service providers for course communications and support messages
  • Cloud hosting services for reliable platform access and data backup
  • Analytics tools to understand how students use our learning materials
  • Customer support platforms to track and resolve your questions efficiently

We never share your information with marketing companies, social media platforms, or any organization that isn't directly involved in providing our educational services. When we do share data, it's limited to what's necessary for the specific service being provided.

If we need to share information for legal reasons, such as complying with court orders or regulatory investigations, we'll notify you unless prohibited by law. We also reserve the right to transfer data if our business is acquired, but any new owner would be bound by the same privacy commitments.

Cookie Policy and Website Tracking

Our website uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how you interact with our content. Most of these are essential for basic functionality, while others help us improve the user experience.

Essential Cookies

Required for login, course access, and basic website functionality. These cannot be disabled without affecting core features.

Performance Cookies

Help us understand which pages are most useful and identify technical issues that need fixing.

You can adjust cookie settings through your browser, but some features might not work properly if you disable certain types. We don't use cookies for advertising or share cookie data with external marketing platforms.

International Data Transfers

While our primary servers are located in South Korea, some of our service providers operate from other countries. When your information is transferred internationally, we ensure adequate protection through approved transfer mechanisms.

For transfers to countries without adequate privacy laws, we use standard contractual clauses approved by privacy authorities or work only with providers that have achieved recognized certifications for data protection.

You have the right to obtain information about these transfers and request copies of the safeguards we have in place. Contact our privacy team if you need specific details about where your information is processed.

Changes to This Privacy Policy

We review and update this privacy policy annually, or more frequently if there are significant changes to our data practices or legal requirements. When we make changes, we'll notify active users through email and post the updated policy on our website.

Significant changes that affect how we collect or use your information will include a clear summary of what's changed and may require your consent before taking effect. Minor updates, like clarifications or contact information changes, will be posted with notice of the revision date.

We encourage you to review this policy periodically to stay informed about how we protect your information. The most current version will always be available on our website with the revision date clearly marked.

Privacy Questions and Contact

If you have questions about this privacy policy or want to exercise your privacy rights, reach out to our dedicated privacy team.

Brainy Link Privacy Team
Address: Seoul, Dongjak-gu, Sangdo-dong, 463-11 3층
Phone: +82316893733
Email: info@brainy-link.com

We respond to privacy inquiries within 10 business days and work to resolve concerns as quickly as possible.

This privacy policy was last updated on March 15, 2025. Previous version dated January 2025.